Sent Messages

Every email and SMS sent to a customer, with delivery and engagement status.

No messages sent yet

Booking confirmations, reminders, surveys, and ad-hoc messages will land here.

What you'll find here

  • •Filter by channel (email vs SMS), customer, or message type
  • •Delivery status: queued, sent, delivered, opened, clicked, bounced
  • •Full message body with personalization variables expanded
  • •Replies threaded into the customer conversation
  • •Re-send any failed message with one click